Refund policy

At Shree Shyam, we offer a 30-day return policy. This means you have 30 days from the date of delivery to request a return.

Eligibility for Returns

To qualify for a return:

  • The item must be unused, unworn, and in the same condition as received

  • It must include original tags and packaging

  • Proof of purchase (receipt or order confirmation) is required

How to Initiate a Return

To start a return, contact us at:
Email: shreeshyamtv20@gmail.com
Phone: 9278082667

Return Address:
Jagatpur Kotaha, Post Umaramau Aihar
District Raibareli, Uttar Pradesh – 229121

Once your request is approved, we will provide instructions on how to return your item.
Important: Items sent back without prior approval will not be accepted.

Damaged or Incorrect Items

Please inspect your order upon delivery.
If you receive a defective, damaged, or incorrect item, contact us immediately so we can resolve the issue quickly.

Non-Returnable Items

The following items are not eligible for return:

  • Perishable goods (food, flowers, plants)

  • Customized or personalized products

  • Personal care items (beauty, hygiene products)

  • Hazardous materials, flammable liquids, or gases

  • Sale items and gift cards

Exchanges

We do not offer direct exchanges.
To get a different item, return the original product and place a new order once your return is approved.

European Union Customers

If your order is shipped to the European Union, you have the right to cancel or return your order within 14 days without providing a reason.
Items must meet the same return conditions mentioned above.

Refunds

Once we receive and inspect your return, we will notify you of the approval status.

  • Approved refunds will be processed to your original payment method within 10 business days

  • Processing time may vary depending on your bank or payment provider

If more than 15 business days have passed since approval and you haven’t received your refund, contact us at shreeshyamtv20@gmail.com